TERMS OF SERVICE

Last updated May 16, 2026

AGREEMENT TO OUR LEGAL TERMS

These Terms of Service (the "Terms") govern your access to and use of BlazeGen's website, applications, APIs, and related services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms.

We are BlazeGen, LLC ("BlazeGen," "Company," "we," "us," or "our"), a Delaware limited liability company. We operate https://www.blazegen.ai and provide AI-powered tools for creating avatars, voices, videos, images, scripts, and related content.

You can contact us at [email protected] or by mail at BlazeGen, LLC, c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, United States.

We may update these Terms from time to time. If we do, we will update the "Last updated" date above. Your continued use of the Services after the updated Terms become effective means you accept the revised Terms.

1. OUR SERVICES

The Services are made available globally, but you may use them only where doing so is lawful. If you access the Services from a jurisdiction with different legal requirements, you are responsible for complying with local law.

Some features rely on third-party providers for authentication, payments, hosting, storage, media processing, or AI inference. Features, providers, and technical capabilities may change over time.

The Services are not designed for regulated or high-risk use cases such as medical diagnosis, legal advice, financial advice, emergency response, credit decisions, employment screening, or other uses where errors could create heightened legal or safety risks.

2. ELIGIBILITY AND ACCOUNTS

You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that:

you are at least 18 and legally capable of entering into a binding contract;
the information you provide to us is accurate, current, and complete;
you will keep that information updated;
you will not access the Services through unauthorized automated means;
you will use the Services only in compliance with these Terms and applicable law; and
if you upload or use any person's image, voice, likeness, or other personal content, you have all rights, licenses, permissions, and consents required to do so.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We may suspend, restrict, or terminate your account if we reasonably believe your account is being used unlawfully, fraudulently, abusively, or in violation of these Terms.

3. OUR INTELLECTUAL PROPERTY

The Services, including our software, models, interfaces, designs, text, graphics, logos, trademarks, service marks, and other materials we provide (collectively, our "Materials"), are owned by us or our licensors and are protected by applicable intellectual property and other laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services.

Except as expressly permitted by these Terms, you may not:

copy, reproduce, distribute, publish, sell, license, rent, or create derivative works from our Materials;
reverse engineer, decompile, disassemble, or attempt to extract source code, trade secrets, prompts, model weights, or underlying components of the Services, except to the extent such restriction is prohibited by law; or
use our name, logos, or branding without our prior written permission.

For clarity, this section applies to our Materials and does not transfer ownership of your Input or Output to us.

4. INPUT, OUTPUT, SHARING, AND FEEDBACK

For purposes of these Terms:

"Input" means prompts, scripts, images, audio, video, voice samples, likeness data, files, and other content you upload, submit, connect, or otherwise provide through the Services.
"Output" means content generated or returned by the Services in response to your Input.

As between you and BlazeGen, you retain any rights you have in your Input. Subject to applicable law and third-party rights, you also retain any rights you have in your Output. We do not claim ownership of your Input or Output.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, format, adapt, modify, and otherwise process your Input and Output solely as necessary to:

provide, operate, secure, maintain, and improve the Services;
troubleshoot, debug, and prevent fraud, abuse, or policy violations;
comply with law, enforce these Terms, and protect rights, safety, and property; and
make content available through sharing features that you intentionally use.

If you choose to use a sharing feature, such as generating a public template link, you direct us to make the relevant shared content and related preview information available to anyone with that link until you disable or remove sharing.

You are solely responsible for your Input, your use of any Output, and obtaining all permissions and consents needed for that use. You must not upload or use the likeness, voice, or personal content of any person under 18.

Because generative AI can produce similar results for different users, Output may not be unique. Output may also contain errors, omissions, artifacts, or unintended similarities to third-party content. You are responsible for reviewing Output before using, publishing, or distributing it, and for making any disclosure required by applicable law.

If you send us suggestions, ideas, comments, or other feedback about the Services ("Feedback"), you agree that we may use that Feedback without restriction or compensation to you.

5. PURCHASES, SUBSCRIPTIONS, AND CREDITS

We use Stripe, Inc. ("Stripe") to process payments. By purchasing through the Services, you authorize us and Stripe to charge your selected payment method for the applicable charges, taxes, and fees. Your payment card details are collected and stored by Stripe in accordance with the Payment Card Industry Data Security Standard (PCI-DSS); BlazeGen does not store full card numbers. Your use of Stripe is also subject to Stripe's terms, available at https://stripe.com/legal/consumer, and Stripe's privacy notice at https://stripe.com/privacy.

Where required by your card issuer or applicable law (for example, the European Union's Strong Customer Authentication requirement), you may be asked to complete additional authentication (such as 3D Secure) to confirm a purchase. If authentication fails, the charge will not be completed and the purchase will not be processed.

You agree to provide accurate billing and payment information and to keep it current.

Subscriptions

Some parts of the Services are offered on a recurring subscription basis. Subscription billing cycles may be monthly or yearly, depending on the plan you choose at checkout. Your subscription will automatically renew at the end of each billing period at the then-current price for your plan unless you cancel it before the renewal date.

You may cancel your subscription at any time through your account settings or the Stripe-hosted customer billing portal we make available from within the Services. Unless we expressly offer immediate cancellation, cancellation takes effect at the end of the current paid billing period, and you will continue to have access to the paid features until that date.

If a renewal payment fails, we may retry the charge, downgrade your account, or suspend access to paid features in accordance with our dunning practices. We will notify you by email of failed payments and any change to your access.

We may allow plan changes, including upgrades and downgrades. Timing, proration, and effective dates for plan changes are determined by the plan selected, our billing systems, and the policies in effect at the time of the change.

Credit Packs and Service Credits

We may offer one-time credit packs or service credits for use within the Services. Credit packs and credits may be subject to plan eligibility rules, feature-specific usage rules, and other limitations communicated at purchase or in-product. Credits are not legal tender, are not redeemable for cash, and may not be transferred except where we expressly permit it.

Refunds

Except where required by law, purchases are non-refundable once the relevant Service has been delivered or consumed. Because the Services are digital and many features rely on GPU-backed processing that begins immediately, by completing a purchase you request immediate performance and acknowledge that rights of withdrawal or cooling-off may not apply once performance begins, to the extent permitted by law.

We may, at our discretion, issue a refund or restore credits in the following situations:

the purchase was an accidental duplicate charge;
the purchase was unauthorized or the result of verified fraud;
a credit pack was purchased and has not yet been used, and you request a refund within fourteen (14) days of purchase;
a generation, render, or other paid operation failed because of a verified platform error on our side, in which case we will restore the credits consumed by that failed operation; or
a refund is required by applicable consumer-protection law in your jurisdiction.

Approved refunds are processed back to the original payment method via Stripe and typically appear on your statement within five to ten (5–10) business days, subject to your card issuer's processing times.

Chargebacks and Disputes

If you believe a charge is incorrect, please contact us at [email protected] before initiating a chargeback with your card issuer so we can investigate and resolve the issue directly. Initiating a chargeback without first contacting us, or filing a chargeback for a transaction we determine was authorized and legitimate, may result in suspension or termination of your account and forfeiture of any unused credits.

Taxes

Prices displayed for our Services may be exclusive of applicable taxes. Where required, sales tax, value-added tax (VAT), goods-and-services tax (GST), or similar transaction taxes will be calculated and added at checkout based on your billing address, and collected by us through Stripe Tax. You are responsible for any taxes, duties, or governmental charges that apply to your purchase that are not collected by us at checkout (for example, where you are required to self-assess VAT or other taxes under a reverse-charge mechanism).

If you are a business and your purchase qualifies for VAT reverse-charge treatment or a tax exemption, you are responsible for providing the necessary identification (such as a valid VAT identification number) at checkout. We may rely on the information you provide and on Stripe Tax's calculations to determine the tax due.

Price Changes

We may change pricing, packaging, plans, or included usage from time to time. If we change the recurring price of your subscription, we will provide notice as required by applicable law. Unless otherwise stated, changes to recurring subscription pricing will apply no earlier than your next renewal.

6. PROHIBITED ACTIVITIES

You may not use the Services to violate law, infringe rights, or create unlawful or deceptive synthetic media. In particular, you may not:

upload, generate, share, or distribute content that is unlawful, fraudulent, defamatory, harassing, hateful, abusive, threatening, or otherwise harmful;
upload or use any voice, image, video, likeness, or other material unless you have all required rights, licenses, releases, and consents;
upload, generate, share, or distribute content involving any person under 18, including any likeness, voice, or other personal content of a minor;
create or distribute nude, semi-nude, sexually explicit, pornographic, or non-consensual intimate imagery, including any attempt to digitally remove clothing from images of real people;
create, upload, or distribute sexually explicit content involving minors or any content that exploits or harms minors;
impersonate another person, business, public figure, government entity, or institution in a deceptive, fraudulent, or misleading way;
create or distribute deceptive synthetic media involving government officials, political candidates, public institutions, elections, or matters of public interest without any disclosures, consents, or other safeguards required by law;
use the Services for political deception, voter suppression, misleading campaign content, scams, phishing, robocalls, spam, identity theft, or other abusive communications;
create false documents, false evidence, or false photography intended to breach accounts, mislead others, or facilitate fraud;
infringe copyright, trademark, privacy, publicity, trade secret, or other rights of any person or entity;
remove, bypass, disable, or interfere with safety systems, provenance signals, watermarking, attribution features, or platform safeguards;
scrape, mine, benchmark, reverse engineer, resell, sublicense, or otherwise abuse the Services, credits, infrastructure, or outputs in violation of these Terms;
interfere with the Services, introduce malware, overload systems, or attempt unauthorized access to any account, network, or system;
use bots or other unauthorized automation to access or interact with the Services; or
use the Services in regulated or high-risk contexts where the Services are not intended to be used.

The Services are intended for lawful and ethical uses such as marketing, advertising, education, creative production, internal business communications, and other professional content workflows that comply with applicable law and these Terms.

7. CONTENT MODERATION AND ENFORCEMENT

You acknowledge that we may monitor, review, filter, or remove uploaded or generated content for safety, abuse prevention, legal compliance, or enforcement of these Terms, including through automated systems and human review.

We may suspend or terminate accounts, remove content, restrict features, block access, preserve evidence, and report conduct to service providers, rights holders, or law enforcement when we reasonably believe it is necessary to investigate or address violations, abuse, fraud, or legal risk.

We are not required to review all content, and failure to take action in one instance does not waive our right to act later.

8. THIRD-PARTY SERVICES

The Services may integrate with or rely on third-party products and services, including Stripe for payment processing, authentication providers, hosting providers, storage providers, and AI or media processing providers. Your use of those third-party services may also be subject to their own terms and policies.

We are not responsible for third-party services, third-party websites, or third-party materials, and we do not guarantee their availability or continued compatibility with the Services.

9. PRIVACY POLICY

Your use of the Services is also governed by our Privacy Policy, available at https://www.blazegen.ai/privacy, which is incorporated into these Terms by reference.

10. COPYRIGHT COMPLAINTS

We respect the intellectual property rights of others. If you believe material available through the Services infringes your copyright, please send a notice to [email protected] with enough detail for us to evaluate the claim, including:

your physical or electronic signature;
identification of the copyrighted work you claim has been infringed;
identification of the allegedly infringing material and information reasonably sufficient to locate it;
your contact information;
a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
a statement that the information in your notice is accurate and, where required by law, made under penalty of perjury.

We may remove or disable access to allegedly infringing material and may terminate repeat infringers when appropriate.

11. TERM AND TERMINATION

These Terms remain in effect while you use the Services.

We may suspend, restrict, or terminate your access to the Services, disable your account, remove content, or refuse future access at any time if we reasonably believe:

you violated these Terms or applicable law;
your use creates legal, security, fraud, safety, or operational risk; or
such action is necessary to protect BlazeGen, users, third parties, or the Services.

You may stop using the Services at any time. If you want us to delete your account, you may request deletion through available account tools or by contacting us.

Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive termination will survive, including sections relating to intellectual property, input and output licenses, payments already owed, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.

12. MODIFICATIONS AND SERVICE AVAILABILITY

We may modify, suspend, or discontinue any part of the Services at any time. We do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.

To the maximum extent permitted by law, we are not liable for downtime, delays, service changes, or discontinuation of any feature.

13. DISCLAIMERS

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT THE SERVICES OR ANY OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, SECURE, OR ERROR-FREE, OR THAT THE SERVICES WILL BE AVAILABLE WITHOUT INTERRUPTION.

YOU ARE SOLELY RESPONSIBLE FOR EVALUATING INPUTS, OUTPUTS, SHARED CONTENT, AND ANY DECISIONS OR ACTIONS YOU TAKE BASED ON THE SERVICES.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BLAZEGEN OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES DURING THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD 100.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY. TO THAT EXTENT, SOME OF THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU.

15. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless BlazeGen and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

your Input, Output, or use of the Services;
your violation of these Terms or applicable law;
your infringement or violation of any third-party rights; or
any dispute between you and any third party arising from your use of the Services.

We may assume exclusive control of the defense of any matter subject to indemnification, and you agree to cooperate with us in that defense.

16. GOVERNING LAW AND DISPUTES

These Terms and any dispute, claim, or controversy arising out of or relating to the Services or these Terms will be governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules.

To the extent permitted by law, the state and federal courts located in Delaware, United States will have exclusive jurisdiction over any dispute arising out of or relating to the Services or these Terms, and you consent to the personal jurisdiction of those courts.

Nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.

17. MISCELLANEOUS

These Terms, together with any policies expressly incorporated by reference, form the entire agreement between you and us regarding the Services.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later.

We may assign or transfer our rights and obligations under these Terms. You may not assign or transfer your rights or obligations without our prior written consent.

We are not liable for failure or delay caused by events beyond our reasonable control.

18. CONTACT US

If you have questions about these Terms or the Services, please contact us at:

BlazeGen, LLC
c/o Legalinc Corporate Services Inc.
131 Continental Dr, Suite 305
Newark, DE 19713
United States
[email protected]